4. Troubleshooting4.7.2. Error Code and TroubleshootingError in machine can be checked through “Event Log Information” report.Error Code Error Message Troubleshooting11-2T11 Tray 1 paper mismatch P.4–3311-2T71 Manual Paper Mismatch P.4–33A1-1110 Main Motor Failure: #A1-1110. Turn off then on. Call for service ifthe problem persists P.4–34C1-1110 Prepare new toner cartridge P.4–35C1-1150 Replace with new toner cartridge. P.4–35C1-1411 Toner cartridge is not installed. Install the cartridge P.4–35C1-1511 You are using a non-genuine cartridge now. It might causemalfunctioning or breakdown of this printer P.4–36C1-1512 Toner cartridge is not compatible. Check the user guide P.4–36C1-1711 Toner Cartridge Failure: #C1-1711. Call for service P.4–36C1-1712 Toner Cartridge Failure: #C1-1712. Call for service P.4–36C3-1110 Prepare new imaging unit P.4–37C3-1140 End of life, Replace with new imaging unit P.4–37C3-1150 Replace with new imaging unit P.4–37C3-1170 End of life. Replace with new imaging unit P.4–37C3-1411 Imaging unit is not installed. Install the unit P.4–37C3-1512 Imaging unit is not compatible. Check the user guide P.4–37M1-1110 Paper jam in tray 1. Please remove the paper P.4–38M1-1710 Paper jam in manual feeder. Please remove the paper P.4–38M1-5112 Paper is empty in tray 1. Load paper P.4–39M1-5113 Paper is empty in tray 1. Load paper P.4–39M1-5120 Paper is empty in all tray. Load paper P.4–39M1-5612 Paper is empty in MP tray. Load paper P.4–39M1-5712 Paper is empty in manual feeder. Load paper P.4–39M2-1110 Paper jam inside of machine. Please remove the paper P.4–40M2-2110 Paper jam at the top of duplex path. Please remove the paper P.4–41M2-2310 Paper jam at the bottom of duplex path. Please remove the paper P.4–41M3-1110 Paper jam in exit area. Please remove the paper P.4–41M3-1112 Paper jam inside of machine. Please remove the paper P.4–41M3-2130 Paper in output bin is full. Remove printed paper P.4–42S1-3212 Video Failure: #S1-3212. Please turn off then on. Call for service ifthe problem persists P.4–43S2-4110 Door is open. Close it. P.4–43S6-3123 This IP address conflicts with that of other system. Check it P.4–44S6-3210 Network Failure: #S6-3210. Turn off then on. Call for service if theproblem persists P.4–44U1-2132 Fuser Unit Failure: #U1-2132. Turn off then on. Call for service ifthe problem persists P.4–454-24 Copyright© 1995-2017 SAMSUNG. All rights reserved.