Troubleshooting 83TroubleshootingComplete the following in the order presented until your system is functioningproperly. If all of the steps below fail then contact your local reseller for assistance. Questions and AnswersPlease see “Questions and Answers” on page 84 for assistance in correcting anycomputer operational problems. Check the ConnectionsVerify all of the power and peripheral cables are securely plugged into their socketsand that your system and power supply is on. Norton AntiVirusRun Norton AntiVirus to ensure a virus is not affecting your computer.To run Norton AntiVirus proceed as follows:Click Start > All Programs > Norton AntiVirus > Norton AntiVirus 2003. Windows Help and SupportRun Windows Help and Support to find problem that may be affecting your computer.To run Windows Help and Support proceed as follows:Click Start > Help and Support. Frequently Asked QuestionsTo view FAQ’s on your computer, please visit www.samsungpc.com. Reinstalling SoftwareIf for some reason your system crashes you may corrupt your HDD, Windowsoperating system and/or some of your device drivers. If this is the case, use SystemRecovery CD to reinstall OS and System Software CD to reinstall the corrupt devicedrivers.System Recovery Precaution:Before you start restoring your windows operating system insure you backupall data on your hard drive.Samsung is NOT responsible for any data loss.