94Chapter 3.Using the computerDiagnosing the Computer Status and TroubleshootingThe Support Center program, which is Samsung’s computer’stroubleshooting guide, supports diagnosing the system and has aFAQ for frequently occurring problem(s).Support Center may not be provided or may be a differentversion depending on the model.1 From the Start Screen, right-click any area and selectAll apps in the bottom right corner.Then, click Support Center.2 Support Center is activated and starts diagnosing yourcomputer.After the diagnosing process is finished, the System Statusmenu displays a list of the current problems to be solved asshown.FAQ forcomputer’smajor problemsDiagnosingComputer andTroubleshootingSearching forcomputer’s problems3 You can solve a problem by clicking the Troubleshoot buttonfor the problem.
