54TroubleshootingSamsung RecoveryWhen a problem occurs with the computer, it is easy to restorethe computer back to the factory default settings by using theSamsung Recovery application (Recovery/Backup). It is alsopossible to restore the computer to a previously backed up point.Back up important data regularly before a problem occurs withthe computer.• The Samsung Recovery application may not beprovided in models with less than 64 GB of storage.For models with less than 64 GB of storage, recover thecomputer to the factory default settings by reinstallingWindows.• Some functions may differ or may be unavailabledepending on the version. Refer to the application’shelp information.• The Samsung Recovery application (Recovery/Backup)is not available when using CD/DVD drives.• Recovering the computer erases the data orapplications saved after a backup point. Therefore, backup important data regularly before a problem occurswith the computer.• When you launch the application for the first time, readand accept the Terms and Conditions when they displayon the screen.