Samsung OfficeServ 7000 Series System Administration Manual

Also see for OFFICESERV 500 Series: Service manual Quick setup guide Quick setup guide Quick setup guide System administration & special features guide

OfficeServ 100 20 Groups& OfficeServ 7100 (500 through 519) these can be changed to 4 digits ifrequired.To create a backup or relief operator position, assign the main operator and one ormore backup individuals to the operator group. All but the main operator shouldbe out of the group.When it is necessary to use a backup operator, put the desiredbackup station in the group and remove the main operator. When incoming calltraffic is heavy, you can have another station put itself in the operator group alongwith the main operator to handle the extra call load.If the station does not have an IN/OUT key:• Lift the handset and dial the feature access code _________________.• Dial the group number.• Dial 0 to be out of the group or dial 1 to be in the group.• Receive confirmation tone and hang up.If the station has an IN/OUT key:• Press the IN/OUT key. It will light red when the station is in the group.• Press the IN/OUT key again. The light is off when the station is out of thegroup.NOTE: A station can be in more than one group.DIRECT INWARD SYSTEM ACCESS (DISA)From outside of the office, selected individuals can call into the OfficeServ 100 orOfficeServ 500 or OfficeServ 7000 Series system on special DISA line(s). A securitycode must be entered to gain access. Once these individuals are in the system,they can make outside calls using the office lines or call stations within the system.Individuals who will use DISA must have their stations assigned for DISA accessand must change their station passcodes. The default passcode 1234 cannot beused.• Call in on the DISA line from any phone with tone dialing.• You will hear a dial tone. Dial your security code (your extension numberplus your station passcode).• If you are allowed access, you will receive a dial tone.• Dial any line access code, receive outside dial tone and then dial a tele-phone number OR dial any extension number to call a station in the sys-tem.• To make another call, press Q, receive dial tone and dial another number.• Press # and hang up when finished.5