Samsung OfficeServ 7000iDCS Quick Reference Manual

Contents

The display on your Samsung iDCS phone includesan interactive menu, providing easy access to a widevariety of features. To access these features, simplypress the button located directly beneath the featurelabel on the display. This buttons are referred to as“soft keys” To display more features, press theSCROLL button when “‡” is displayed.LABEL refers to a button on the phoneTEXT refers to an option on the display menu.It may be necessary to press the SCROLL button todisplay the desired feature.DS refers to a direct station button, typically labeledwith the names and extension of other users.EXTN refers to an extension number.CALL buttons are color-coded. Green indicated yourcall. Red indicates another extension’s call. Yellowindicates a recall from hold.SHADED ITEMS are for users of phone modelsiDCS -18D or iDCS-28D only.Making CallsPlace a Call - 9 + telephone number.Call Log – CALL LOG or ’ 1 9 + OUT or IN +VOL·‚ to select one of your recently dialed num-bers + DIAL, or select NND to view date/time of call.Phonebook – PHONEBOOK or ’ 0 +PERS or SYS or STN + first letter of party’s name+ VOL·‚ + DIAL.Speed Dial – SPEED or 1 6 + a speed dial binnumber (00 to 49 or 500 to 999). If your phone isconfigured with one-touch speed dial buttons, sim-ply press the button instead.Processing CallsAnswer Call Ringing at Your Phone – lift handsetor press ANS/RLS .Answer Call Ringing at Another Phone using DS– press flashing DS button.Answer Call Ringing at Another Phone w/o DS –press RING P/U or ’ 6 5 + EXTN.Place Call On Hold – HOLD and hang up.Place Call on Exclusive Hold – HOLD HOLD andhang up. Can be retrieved from your phone only.Retrieve Call from Hold – press flashing CALL but -ton.Retrieve Call on Hold at Another Extension –HOLD P/U or ’ 1 2 + EXTN.Transfer Call Using DS Button – Press DS , an-nounce call and hang up. For a blind transfer, donot announce call. Just hang up after pressing DS .Transfer Call w/o DS button – TRANSFER +EXTN.Cancel Transfer – Press TRANSFER or CALL.Place Call on Hold at Another Extension –TRANSFER + EXTN. Announce Call. HOLD. Thiscan also be performed if destination extension isbusy.Transfer Call to Busy Extension – TRANSFER +EXTN (receive busy) + Hang up. Call will ringthrough to busy Extension.Park a Call – TRANSFER + 1 0 * . Read displayto determine park orbit where call was parked.Pickup a Parked Call – 1 0 + park orbit 0-9Intercom CallsCalling Another Extn using DS Button – Press DS .Calling Another Extn w/o DS Button – dial EXTN.Busy Extension Callback – Dial busy extension.Hear busy signal. Press CBK. Your phone will ringwhen the extension becomes idle.Busy Extension Camp On – Call busy extension.Hear busy signal. Press CAMP. You will hear ring-ing tone and dialed extension will ring.Paging – Dial 5 1 9 9 . Announce after tone.Internal Paging – * 5 5 + single digit zone 1 - 4.Announce after tone.Convenience FeaturesStation Ring Group Log In/Out – dial * 5 3 +group number + IN or OUT. (or 1 or 0)Do Not Disturb – DND or dial ’ 4 0 1 . Toclear DND, press DND or dial ’ 4 0 0 .One-Time DND – (requires DND button). During call,press DND. After completion of call, DND willautomatically deactivate.Group Listen – with call on handset, press LISTEN.Conferencing – on first call. Press CONF. Make nextcall. Press CONF. Press CONF again to connect allparties. Process prior to final CONF button may berepeated to create up to a five-party conference.Handset Volume – while on a call, use VOL·‚ toadjust your receiver volume.Speaker Volume – while using the speakerphone,use VOL·‚ to adjust speakerphone volume.Station Volume – with your phone idle and on-hook,you may preset your various volume levels bypressing TRANSFER + 1 1 4 and usingVOL·‚ to select the item you wish to preset.Press the rightmost softkey to move the cursor tothe current level, then press VOL·‚ to adjust thelevel. Press TRANSFER again to finish. Volumecontrols which you can preset are: Ringing, Off-Hook Ringing, Handset, Speakerphone, Back-ground Music, and Paging.Voicemail Features(Refer to voicemail quick reference guide for descrip-tion of voicemail features & usage. This section onlydescribes the buttons on your telephone related tovoicemail)Access Voicemail – VOICEMAIL or dial voicemailextension number 5050.Transfer Call to User’s Voicemail – VM XFER +DS or dial EXTN + hang up.Send Ringing Call to Voicemail – while call is ring-ing, press # .

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