Appendixes 112Before contacting a service centerSituation Suggested remediesThe TV does notdisplay your photos• Make sure that the camera is correctlyconnected to the TV with the A/V cable.• Make sure that your memory cardcontains photos.Your computer doesnot recognize yourcamera• Make sure that the USB cable isconnected correctly.• Make sure that your camera is switchedon.• Make sure that you are using a supportedoperating system.Your computerdisconnects thecamera whiletransferring filesThe file transmission may be interrupted bystatic electricity. Disconnect the USB cableand connect it again.Your computer cannotplay videosVideos may not play on some video playerprograms. To play video files captured withyour camera, install and use the Intelli-studioprogram on your computer. (p. 87)Situation Suggested remediesIntelli-studio is notfunctioning properly• End Intelli-studio and restart the program.• You cannot use Intelli-studio onMacintosh computers.• Make sure that PC Software is turnedOn in the settings menu. (p. 99)• Depending on your computer'sspecifications and environment, theprogram may not launch automatically. Inthis case, click Start My Computer Intelli-studio iStudio.exe on yourcomputer.
