Appendixes 92Before contacting a service centerSituation Suggested remediesYour computer cannotplay videos• Depending on the video player programsinstalled on your PC, video files capturedby your camera may not play. To ensurethe video files play on your computer,install and use the Intelli-studio. (p. 67)• Make sure that the USB cable isconnected correctly.Intelli-studio is notfunctioning properly• End Intelli-studio and restart the program.• You cannot use Intelli-studio onMacintosh computers.• Depending on your computer'sspecification and environments, theprogram may not launch automatically.In this case, click Start → All Programs→ Samsung → Intelli-studio→ Intelli-studio on your computer.
