Troubleshooting: Before Contacting Service PersonnelEnglish - 68No sound or pictureNormal picture but no soundNo picture or black and white pictureSound and picture interferenceBlurred or snowy picture,distorted soundRemote control malfunctionsScreen is black and power indicatorlight blinks steadily◆ Check that the mains lead has been connected to a wall socket.◆ Check that you have pressed the power button (On/Off) and thePOWER ( ) button.◆ Check the picture contrast and brightness settings.◆ Check the volume.◆ Check the volume.◆ Check whether the volume MUTE ( ) button on the remote controlhas been pressed.◆ Adjust the colour settings.◆ Check that the broadcast system selected is correct.◆ Try to identify the electrical appliance that is affecting the television,then move it further away.◆ Plug your television into a different mains socket.◆ Check the direction, location and connections of your aerial.This interference often occurs due to the use of an indoor aerial.◆ Replace the remote control batteries.◆ Clean the upper edge of the remote control (transmission window).◆ Check the battery terminals.◆ On your computer check; Power, Signal Cable.◆ The TV is using its power management system.◆ Move the computer’s mouse or press any key on the keyboard.◆ On your equipment check (STB, DVD, etc) ; Power, Signal Cable.◆ The TV is using its power management system.◆ Press the Source button on the panel or remote control.◆ Turn the TV off and on.Before contacting Samsung after-sales service, perform the following simple checks.If you cannot solve the problem using the instructions below, note the model and serial number of thetelevision and contact your local dealer.
