32 English Using the MenusSupport menuSupportOption DescriptionSelf Diagnosis Picture Test■ , Sound Test, Signal InformationIf you think you have the Picture, Sound, Signal problem,perform the test. You can check the problem state.If you hear no sound from the TV’s speakers, before• performing the sound test, make sure Speaker Selectis set to TV speaker in the Sound menu.The melody will be heard during the test even if• Speaker Select is set to External Speaker or thesound is muted by pressing the MMUTE button.If the signal strength meter indicates that the signal is• weak, physically adjust your antenna to increase thesignal strength.Continue to adjust the antenna until youfind the best position with the strongest signal.Software Upgrade To keep your product up-to-date with new Digital Televisionfeatures then software upgrades are periodically broadcastas part of the normal Television signal. It will automaticallydetect these signals and display the software upgradebanner. You are given the option to install the upgrade.By USB■Insert a USB drive containing the firmware upgrade into TV.Please be careful to not disconnect the power or removethe USB drive while upgrades are being applied. The TVwill turn off and turn on automatically after completing thefirmware upgrade. Please check the firmware version afterthe upgrades are complete. When software is upgraded,video and audio settings you have made will return to theirdefault (factory) settings. We recommend you write downyour settings so that you can easily reset them after theupgrade.By Channel■Upgrades the software using the broadcasting signal.Standby Mode Upgrade■To continue software upgrade with master power on,Select On by pressing the ▲ or ▼ button. 45 minutes afterentering standby mode, a manual upgrade is automaticallyconducted. Since the power of the unit is turned oninternally, the screen may be on slightly for the product. Thisphenomenon may continue for more than 1 hour until thesoftware upgrade is completed.Alternative Software■Replace the current software with the alternative.HD Connection Guide The brief instruction on How to get the best performancefrom your new HDTV is displayed. We offer the connectionmethod for HD devices.Contact Samsung You can know the Samsung Call center, website andinformation for product.You can move the previous or next page by pressing■the ▲ or ▼ button.TV Rear PanelUSB Drive