Samsung RFG298AA**/XAA Troubleshooting Manual

# tsRFG298AA RevC 03/30/2011 1Fast Track TroubleshootingIMPORTANT SAFETY NOTICE – “For Technicians Only” This service data sheet isintended for use by persons having electrical, electronic, and mechanical experienceand knowledge at a level generally considered acceptable in the appliance repair trade.Any attempt to repair a major appliance may result in personal injury and propertydamage. The manufacturer or seller cannot be responsible, nor assume any liability forinjury or damage of any kind arising from the use of this data sheet.Models Covered:RFG298AA**/XAAPress Freezer button athird time to Force LowSpeed RunWait 5 seconds between button pushesPress Freezer button aforth time to Force De-frost of Fridge & Freezer,measure defrost voltageat main PCBPress Freezer button onetime at the Test Mode toForce Compressor HighSpeed Run, measure fanand Compressor volt-ages at main PCBSelf Diagnosis: Press both buttons (EnergySaver– Alarm) simultaneously (No soundwhen both buttons are pressed at the sametime) ‟til the display quits blinking andbeeps, 8-12 seconds, then release and readFault Codes.This will also cancel the Fault Mode createdby self-diagnosis at power up.Forced Mode: Press both buttons (Energy Saver– Fridge) simul-taneously (No sound when both buttons are pressed at thesame time) „til it beeps and goes blank, 8-12 secondsPublication # tsRFG298AA Revision Date 03/30/2011Component Value ChartPress Freezer button asecond time to ForceMid Speed Run3600RPM 2450RPM 2200RPMNOTICE: Parts ChangeThe interior lighting changedfrom incandescent lighting toLED lighting. The new partsare NOT interchangeable withthe old parts. See page 5SUPPORT INFORMATIONTraining — Plus One http://my.plus1solutions.net/clientPortals/samsung/Help — GSPN http://service.samsungportal.com/Samsung Product Support TV http://support-us.samsung.com/spstv/howto.jspCustomer information videos and chat programs. Programs for Fridges, Laundry, Ranges & D/WSealed SystemRefrigerant ChargeR134a 5.64 oz.Sales Mode, No Compressor Operation: Press Energy Saver & Freezer temp buttons simultaneously for 3 sec( you will hear a “Ding Dong”) to remove or put into Sales Mode. When in the Sales Mode the Display will show"OF" "OF" Removing power will not cancel this mode.Component Resistance Wattage VoltageFreezer Defrost Heater 60Ω 240 120vacFridge Defrost Heater 120Ω 120 120vacFrench Mullion Heater 1800Ω 8 120vacIce Duct Heater 3600Ω 4 120vacDispenser Heater 9000Ω 1.6 120vacWater Tank Heater 72Ω 2 12vdcFill Tube Heater FRZ 72Ω 2 12vdcSensors 2.5kΩ-89kΩ N/A 1~4.5vdcFans N/A N/A 7~12vdcNOTICE:Parts Change: Refer to bulletin2/2011 Door Handle Parts Change