Samsung RS6JA Series User Manual

Also see for RS66A Series: User servicing manual Manual Manual User manual User servicing manual

English60TroubleshootingBefore calling for service, review the checkpoints below. Any service calls regardingnormal situations (No Defect Cases) will be charged to users.GeneralTemperatureSymptom Possible causes SolutionFridge/freezer doesnot operate.Fridge/freezertemperature is warm.• Power cord is not pluggedin properly.• Properly plug in the powercord.• Temperature control is notset correctly. • Set the temperature lower.• Refrigerator is located neara heat source or directsunlight.• Keep the refrigerator awayfrom direct sunlight or aheat source.• Not enough clearancebetween refrigerator andnearby walls or cabinets.• We recommend that the gapbetween the refrigeratorand nearby walls (orcabinets) is more than50 mm.• The refrigerator isoverloaded. Food isblocking the refrigeratorvents.• Do not overload therefrigerator. Do not allowfood to block vents.Fridge/freezer isover-cooling.• Temperature control is notset correctly. • Set the temperature higher.Interior wall is hot. • Refrigerator has heat-proofpiping in the interior wall.• To prevent condensationfrom forming, therefrigerator has heat-proofpiping in the front corners.If the ambient temperaturerises, this equipment maynot work effectively. This isnot a system failure.TroubleshootingUntitled-34 60 2021-01-26 7:01:08