Samsung RSG5DUMH User Manual
Also see for RSG5DUMH: Quick start guide
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Contents
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troubleshooting _19troubleshooting _1903 TROUBLESHOOTINGtroubleshootingPROBLEM SOLUTIONThe refrigerator does notwork at all or it does notchill sufficiently.Check that the power plug is properly connected.•Is the temperature control on the display panel set to the correct•temperature? Try setting it to a lower temperature.Is the refrigerator in direct sunlight or located too near a heat source?•Is the back of the refrigerator too close to the wall and therefore keeping•air from circulating?The food in the fridge isfrozen.Is the temperature control on the display panel set to the correct•temperature? Try setting it to a warmer temperature.Is the temperature in the room very low?•Did you store the food with a high water content in the coldest part of•the fridge? Try moving those items into the body of the fridge instead ofkeeping them in the CoolSelect Zone™ drawer.You hear unusual noisesor sounds.Check that the refrigerator is level and stable.•Is the back of the refrigerator too close to the wall and therefore keeping•air from circulating?Was anything dropped behind or under the refrigerator?•A “ticking” sound is heard from inside the refrigerator. This is normal and•occurs because various accessories are contracting or expanding inrelation to the temperature of the refrigerator interior.The front corners ofthe appliance are hotand condensation isoccurring.Some heat is normal as anti-condensators are installed in the front corners•of the refrigerator to prevent condensation.Is the refrigerator door ajar? Condensation can occur when you leave the•door open for a long time.Ice is not dispensing. Did you wait for 12 hours after installation of the water supply line before•making ice?Is the water line connected and the shut-off valve open?•Did you manually stop the ice making function? Make sure Ice Type is set•to Cubed or Crushed.Is there any ice blocked within the ice maker bucket?•Is the freezer temperature too warm? Try setting the freezer temperature•lower.You can hear waterbubbling in therefrigerator.This is normal. The bubbling comes from the refrigerant coolant liquid•circulating through the refrigerator.There is a bad smell in therefrigerator.Has a food item spoiled?•Make sure that strong smelling food (for example, fi sh) is wrapped so that•it is airtight.Clean out your freezer periodically and throw away any spoiled or suspect•food.Frost forms on the wallsof the freezer.Is the air vent blocked? Remove any obstructions so air can circulate•freely.Allow suffi cient space between the foods stored for effi cient air circulation.•Is the freezer door closed properly?•Water dispenser is notfunctioning.Is the water line connected and the shut-off valve open?•Has the water supply line tubing been crushed or kinked?•Make sure the tubing is free and clear of any obstruction.Is the water tank frozen because the refrigerator temperature is too low?•Try selecting a warmer setting on the main display panel. |
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