Samsung RT21M User Manual

Also see for RT18M SERIES: User manual User manual Installation manual Installation manual User manual

Samsung RT21M User Manual Manual pdf 53 page image

English 53TroubleshootingIf you encounter a problem with the refrigerator, first check the tables starting below,and then try the suggested solutions. If none of the suggested solutions resolve yourproblem, please visit our website at www.samsung.com or call Samsung Customer Care at1-800-SAMSUNG (726-7864).GeneralTemperatureSymptom Possible causes SolutionFridge/freezer doesnot operate.Fridge/freezertemperature iswarm.• Power cord is not plugged inproperly.• Properly plug in the powercord.• Temperature control is notset correctly. • Set the temperature lower.• Refrigerator is located neara heat source or in directsunlight.• Keep the refrigerator awayfrom direct sunlight or aheat source.• Not enough clearancebetween refrigerator andsides/rear.• Make sure that there is atleast a 2 inch/5 cm gapbetween the refrigerator'srear and sides and anynearby walls.• The refrigerator isoverloaded. Food is blockingthe refrigerator vents.• Do not overload therefrigerator. Do not allowfood to block ventilation.Fridge/freezer isover-cooling.• Temperature control is notset correctly. • Set the temperature higher.Interior wall is hot. • Refrigerator has heat-proofpiping in the interior wall.• To prevent condensationfrom forming, therefrigerator has heat-proofpiping in the front corners.If the ambient temperaturerises, this equipment maynot work effectively. This isnot a system failure.TroubleshootingUntitled-1 53 2017-03-15 3:50:42