66Answering CallsYou can answer incoming calls when the phone is locked orunlocked. Touch and drag the Answer icon to the right.Tip: To silence the ringtone for an incoming call, press theVolume key Up or Down.Sending Calls to VoicemailWhen your phone alerts you to an incoming call, you canreject the call to send the caller to voice mail, or reject thecall and send a message to the caller.Rejecting a call Touch and drag the Reject icon to the left.Rejecting a call with a message Touch and drag Reject call with message toward themiddle of the screen, then select an existing message,or Create new message.Answering Call-Waiting CallsWhen you receive a call while on a call:• Touch and drag the Answer icon to the right to answer theincoming call. The original call is placed on hold, and remains onhold until you end the second call, or swap calls back to theoriginal call.• Touch Swap to place a call on hold and return to the original call.Note: For more information about creating rejectmessages, see “Set up call rejection messages”on page 70.