z When you are in areas with weak signals or poor reception, you may losereception. Move to another area and try again.You select a contact to call, but the call is not dialled.z Ensure that the correct number is stored in the contact list.z Re-enter and save the number, if necessary.The battery does not charge properly or sometimes the phone turns itself off.z The battery terminals may be dirty. Wipe both gold-coloured contacts with aclean, soft cloth and try charging the battery again.z If the battery will no longer charge completely, dispose of the old batteryproperly and replace it with a new battery.Your phone is hot to the touch.When you use several applications at once, your phone requires more power andmay heat up.This is normal and should not affect your phone’s lifespan or performance.

Samsung SCH-W799 User Manual