Troubleshooting4-34 Samsung Electronics4-6-4 MalfunctionError Status Check SolutionNo power 1. Check power is supplying2. Check fuse F1 open1. If supplying power differs from machine’s power rat-ing, replace the machine.2. Replace it.Fuser Error 1. Thermostat open2. AC wire open3. Thermistor wire open4. Main PBA1. Detach AC connector and measure the resistanebetween pin 1 and 2. If it is megohm, thermostat isopen, Replace it.2. Check bad connector contact or wire is cut.3. Check thermistor wire and its connection.4. Replace Main PBACover open 1. When close Side cover, check the lever ispressed2. Micro switch’s contact3. CPU and related circuit1. Open Side cover and press the lever with pen. IfController detects cover close, there is some mechan-ical trouble in Side cover and lever’s assembly. If notso there is electrical problem.Jam 0 Check where Jam 0 happens1. Paper is not picked up2. Paper is located in feed sensor3. Happened when inserting specific papers suchas envelope into the MPF (Multipurpose PaperFeeder)?4. Happened when inserting specific papers suchas envelope into the Manual Feeder?5. Is the Stacker Extender is folded out?6. Does not the Guide Adjust distort the papers1. Check whether solenoid is working or not by usingEngine test mode2. Check feed sensor malfunction.3. Re-try inserting a fewer papers.•fan the papers and align•take out the loaded papers and insertthem reverse direction4. Take out the loaded papers and insert them reversedirection•inserted papers as recommended forManual Feeding?•When loading, tap the papers until paper detectsensor senses loading5. When using long papers, use the Stacker Extender6. Adjust Guide to fit the paper widthJam 1 Paper is stopped in just after of fuser unit. 1. It is mostly resulted from double feeding. Checkpaper is well stocked in feeder.2. Check feed actuator position and actuator’s operat-ing. There may be stiff movind or double reflection. Ifnot so, check the operation of feed sensor by Enginetest mode.3. Check exit lever operation. Remore jam and checkactuator moving by hand. If actuator is too stiff, paperis wrapped around the heat roller. Remove obstaclesor replace.Jam 2 Check where Jam 2 happens1. Paper is curled and cannot exit.2. Paper is curled in the exit cover?.1. Remove paper using pinset or some tool and watch ifseparate claws have any troble. Clean around fuser.2. Check locking works wells. Watch whether the ribs ofexit cover hace any burr or resisitive edge. If they do,remove obstacles or replace.