Samsung SGH-A288 Owner's Manual

Also see for SGH-A288: Service manual

Contents

Samsung SGH-A288 Owner's Manual Manual pdf 69 page image

135134Solving ProblemsBefore contacting after-sales service, perform thefollowing simple checks. They may save you the timeand expense of an unnecessary service call.When you switch your phone on, the followingmessages appearInsert SIM Card• Check that the SIM card is correctly installed.Phone Locked• The automatic locking function has been enabled.You must enter the phone’s password before youcan use the phone.Enter PIN• You are using your phone for the first time. Youmust enter the Personal Identification Numbersupplied with the SIM card.• The option requiring that the PIN be entered eachtime the phone is switched on was enabled. Youmust enter your PIN and then disable this option ifso required.Enter PUK• The PIN code was entered wrongly three times insuccession and the phone is now blocked. Enterthe PUK supplied by your network operator.“No service” is displayed• The network connection was lost. You may be in aweak reception area (in a tunnel or surrounded bybuildings). Move and try again.• You are trying to access an option for which youhave not taken out a subscription with yourservice provider. Contact the service provider forfurther details.You have entered a number but it was not dialled• Have you pressed ?• Are you accessing the right cellular network?• You may have set an outgoing call barring option.Your correspondent cannot reach you• Is your phone switched on ( pressed for morethan one second)?• Are you accessing the right cellular network?• You may have set an incoming call barring option.Your correspondent cannot hear you speaking• Have you switched off the microphone (Muteappears)?• Are you holding the phone close enough to yourmouth? The microphone is located in the bottomcentre of the phone.Solving Problems11-A288-Additional 2/8/01 10:59 AM Page 134