Getting Started 122. Once the Samsung logo appears, release the Power keywhile continuing to press the Volume Up/Down keys.3. Continue to press the Volume Up/Down keys for at least 8seconds, until Recovery mode is launched and the AndroidSystem Recovery screen is displayed.4. Release the Volume Up/Down keys.5. The following options are available:• reboot system now: this option turns on your phone.• apply update from sdcard: this option allows you to apply updatesfrom your memory card to your phone.• wipe data/factory reset: deletes all data from the phone exceptpictures and videos. For more information, refer to “Factory datareset” on page 114.• wipe cache partition: allows you to delete all cache data such aslog files.6. Use the Volume Up/Down keys to scroll up or down, thenpress to make a selection.Safe ModeYou can boot your phone into Safe Mode if you wish totroubleshoot whether or not added applications are causingproblems with the device. Safe mode will only load basic systemsoftware.1. Make sure your phone is turned off.2. Press and hold the power key ( ) to boot up yourdevice.3. After the start-up animation begins to display, rapidly tapthe key until the Lock screen displays.When the Lock screen is displayed, Safe mode is displayedin the lower left corner of the screen.TroubleshootingIf your device has fatal errors, hangs up, or freezes, you mayneed to reset the device to regain functionality. If your device is frozen and unresponsive, press and holdthe Power/Lock Key for 8 to 10 seconds.For more help, see “Android System Recovery” on page 11.
