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Troubleshooting165Program problemsThe battery levelseems sufficient,but the devicedoes not turn on• Remove the battery from the deviceand reinstall it. Then turn on thedevice.• Clean the metal contacts both on thebattery and on the device. Reinstallthe battery and turn on the device.The device turnsoff when theadapter isconnectedDust on the contacts may causeunexpected power-off or chargingproblems. Clean the metal contactsboth on the battery and on the device.Problem Description & Solution"Your phone isrunning low onfree storagespace. Delete oldor unused itemsto create morespace." or "SMSwill not bereceived unlessthere is morestorage spaceavailable.”displaysTo view what kind of data you haveand how much memory the differentdata groups consume, press the Startsoft key and then the More soft key,and select Utilities → Task Manager.Press the Menu soft key and selectMemory info. Delete old items fromprograms. If necessary, make abackup copy of your data usingActiveSync or the memory card.If you continue using the device withlow memory, you may haveexperience problems with applicationsand the device may stop responding.Problem Description & Solution