53TroubleshootingYour device is hot to the touchWhen you use several applications atonce, your device requires more powerand may heat up. This is normal andshould not affect your device’s lifespan orperformance.Your device cannot connect to theinternet• Ensure that you have entered validsettings for your internet serviceprovider.• Ensure that you have activated thewireless connection to your mobileservice provider and that the signal isnot obstructed.• Ensure that you have entered thecorrect user name and password.You cannot find a Bluetooth-enableddevice• Ensure that both devices haveactivated the Bluetooth wirelessfeature.• Ensure that the distance between thedevices is not more than 10 metresand that they are not separated bywalls or other obstacles.• Ensure that the settings for eachdevice allow them to be visible to otherdevices.• Ensure that both devices arecompatible with Bluetooth wirelesstechnology.• Ensure that the correct PIN has beenentered on both devices.