109troubleshooting• Free some memory by transferring files to a PC ordeleting files from your phone.• Ensure that the music file is not Digital RightsManagement (DRM)-protected. If the file is DRMprotected, ensure that you have the appropriate licenseor key to play the file.• Ensure that your phone supports the file type.Another Bluetooth device is not located• Ensure that the Bluetooth wireless feature is activated onyour phone.• Ensure that the Bluetooth wireless feature is activated onthe device that you wish to connect to, if necessary.• Ensure that your phone and the other Bluetooth deviceare within the maximum Bluetooth range (10 metres).• If the tips above do not solve the problem, contact aSamsung Service Centre.A connection is not established when you connect thephone to a PC• Ensure that the PC data cable you are using iscompatible with your phone.• Ensure that you have the proper drivers installed andupdated on your PC.