103troubleshootingIf you are having trouble with your mobile phone, try these troubleshooting procedures before contacting a service professional.When you turn on your phone or while you are using thephone, it prompts you to enter one of the followingcodes:Code Try this to solve the problem:Password When the phone’s lock feature is enabled,you must enter the password that you setfor the phone.P N When using the phone for the first time orwhen the PIN requirement is enabled, youmust enter the PIN supplied with the S Mcard. You can disable this feature using theLock SIM card menu.Your SIM card is blocked, usually as a resultof entering your PIN incorrectly severaltimes. You must enter the PUK supplied byyour service provider.PIN2 When you access a menu requiring theP N2, you must enter the PIN2 suppliedwith the SIM card. For details, contact yourservice provider.Code Try this to solve the problem: