31troubleshootingAbout the connection manager programWill I still receive messages when the modem is offline?Yes, but you cannot view those messages until you reconnect themodem. When you connect the modem to your PC, you can view anymessages that have been received within the last 24 hours.The program disappeared while I was using it.You may have accidentally minimised or closed the program. If yourtaskbar shows the HSDPA Connection Manager icon, double-click it torestore the program. Otherwise, launch the program again.How can I avoid losing the data on my USIM card?If you disconnect the dongle from your PC while the device is on, youmay lose the data on your USIM card. First, exit the connectionmanager program, then check the status light on the dongle . If the lightis off, it is safe to disconnect it from the PC.I entered the wrong PIN a few times. Why can't I use my deviceanymore?If you enter the wrong PIN three times, your USIM card locksautomatically. To unlock the card, you must enter a PUK, which youcan get from your service provider.If you enter the wrong PUK ten times, the USIM card will nolonger work.