Basics6Device overheating situations and solutionsWhen the device heats up while charging the batteryWhile charging, the device and the charger may become hot. During fast charging, the devicemay feel hotter to the touch. This does not affect the device’s lifespan or performance and isin the device’s normal range of operation. If the battery becomes too hot, the charger maystop charging.Do the following when the device heats up:• Disconnect the charger from the device and close any running apps. Wait for thedevice to cool down and then begin charging the device again.• If the lower part of the device overheats, it could be because the connected USBcable is damaged. Replace the damaged USB cable with a new Samsung-approvedone.The fast charging feature is only available on supported models.When the device heats up during useWhen you use features or apps that require more power or use them for extended periods,your device may temporarily heat up due to increased battery consumption. Close anyrunning apps and do not use the device for a while.The following are examples of situations in which the device may overheat. Depending onthe functions and apps you use, these examples may not apply to your model.• During the initial setup after purchase or when restoring data• When downloading large files• When using apps that require more power or using apps for extended periods– When playing high-quality games for extended periods– When recording videos for extended periods– When streaming videos while using the maximum brightness setting– When connecting to a TV