Troubleshooting168Calls are being droppedWhen you are in areas with weak signals or poor reception, you may lose your connection tothe network. Move to another area and try again.Outgoing calls are not connected• Ensure that you have pressed the Dial key.• Ensure that you have accessed the right cellular network.• Ensure that you have not set call barring for the phone number you are dialling.Incoming calls are not connected• Ensure that your device is turned on.• Ensure that you have accessed the right cellular network.• Ensure that you have not set call barring for the incoming phone number.Others cannot hear you speaking on a call• Ensure that you are not covering the built-in microphone.• Ensure that the microphone is close to your mouth.• If using a headset, ensure that it is properly connected.Audio quality is poor• Ensure that you are not blocking the device’s internal antenna.• When you are in areas with weak signals or poor reception, you may lose reception. Moveto another area and try again.When dialling from contacts, the call is not connected• Ensure that the correct number is stored in the contact list.• Re-enter and save the number, if necessary.• Ensure that you have not set call barring for the contact’s phone number.www.devicemanuals.eu/Ensure that you have accessed the right cellular network.www.devicemanuals.eu/Ensure that you have accessed the right cellular network.Ensure that you have not set call barring for the incoming phone number.www.devicemanuals.eu/Ensure that you have not set call barring for the incoming phone number.Others cannot hear you speaking on a callwww.devicemanuals.eu/Others cannot hear you speaking on a callEnsure that you are not covering the built-in microphone.www.devicemanuals.eu/Ensure that you are not covering the built-in microphone.Ensure that the microphone is close to your mouth.www.devicemanuals.eu/Ensure that the microphone is close to your mouth.If using a headset, ensure that it is properly connected.www.devicemanuals.eu/If using a headset, ensure that it is properly connected.Audio quality is poorwww.devicemanuals.eu/Audio quality is poorEnsure that you are not blocking the device’s internal antenna.www.devicemanuals.eu/Ensure that you are not blocking the device’s internal antenna.When you are in areas with weak signals or poor reception, you may lose reception. Movewww.devicemanuals.eu/When you are in areas with weak signals or poor reception, you may lose reception. Move