Samsung SM-J710MN User Manual

Also see for SM-J710MN: User manual

Basics6Device overheating situations and solutionsWhen the device heats up while charging the batteryWhile charging, the device and the charger may become hot. During wireless charging or fastcharging, the device may feel hotter to the touch. This does not affect the device’s lifespan orperformance and is in the device’s normal range of operation. If the battery becomes too hot,the charger may stop charging.Do the following when the device heats up:• Disconnect the charger from the device and close any running apps. Wait for thedevice to cool down and then begin charging the device again.• If the lower part of the device overheats, it could be because the connected USBcable is damaged. Replace the damaged USB cable with a new Samsung-approvedone.• When using a wireless charger, do not place foreign materials, such as metal objects,magnets, and magnetic stripe cards, between the device and the wireless charger.The wireless charging or fast charging feature is only available on supported models.When the device heats up during useWhen you use features or apps that require more power or use them for extended periods,your device may temporarily heat up due to increased battery consumption. Close anyrunning apps and do not use the device for a while.The following are examples of situations in which the device may overheat. Depending onthe functions and apps you use, these examples may not apply to your model.• During the initial setup after purchase or when restoring data• When downloading large files