Troubleshooting124• Your device supports photos and videos captured with the device. Photos and videoscaptured by other devices may not work properly.• Your device supports multimedia files that are authorised by your network serviceprovider or providers of additional services. Some content circulated on the Internet,such as ringtones, videos, or wallpapers, may not work properly.Another Bluetooth device is not located• Ensure that the Bluetooth wireless feature is activated on your device.• Ensure that the Bluetooth wireless feature is activated on the device you wish to connectto.• Ensure that your device and the other Bluetooth device are within the maximumBluetooth range (10 m).If the tips above do not solve the problem, contact a Samsung Service Centre.A connection is not established when you connect the device to acomputer• Ensure that the USB cable you are using is compatible with your device.• Ensure that you have the proper driver installed and updated on your computer.• If you are a Windows XP user, ensure that you have Windows XP Service Pack 3 or higherinstalled on your computer.• Ensure that you have Samsung Kies or Windows Media Player 10 or higher installed onyour computer.Your device cannot find your current locationGPS signals may be obstructed in some locations, such as indoors. Set the device to use Wi-Fior a mobile network to find your current location in these situations.