Samsung SM-T210 User Manual

Also see for SM-T210: User manual User manual

Contents

96TroubleshootingWhen you turn on your device or while you are using the device, itprompts you to enter one of the following codes:Password: When the device lock feature is enabled, you must enter the password you set forthe device.Your device displays network or service error messages• When you are in areas with weak signals or poor reception, you may lose reception. Moveto another area and try again.• You cannot access some options without a subscription. Contact your service provider formore details.The touch screen responds slowly or improperlyIf your device has a touch screen and the touch screen is not responding properly, try thefollowing:• Remove any protective covers from the touch screen. Protective covers may prevent thedevice from recognising your inputs and are not recommended for touch screen devices.• Ensure that your hands are clean and dry when tapping the touch screen.• Restart your device to clear any temporary software bugs.• Ensure that your device software is upgraded to the latest version.• If the touch screen is scratched or damaged, take it to your local Samsung Service Centre.Your device freezes or has fatal errorsIf your device freezes or hangs, you may need to close programs or reset the device to regainfunctionality. If your device is frozen and unresponsive, press and hold the Power button for8-10 seconds. The device reboots automatically.If this does not solve the problem, perform a factory data reset. On the Applicationsscreen, tap Settings → Backup and reset → Factory data reset → Reset device → Eraseeverything.

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