SMT-i3100 User Guide _63TROUBLESHOOTINGThe following are examples of frequently occurring problems and solutions.Please check the list of solutions before requesting repair services from the servicecenter.Please call the service center if the problem is not resolved using the followingsolutions.Installation/ConnectionTrouble SolutionThe phone is not powered upafter it is connected to thepower supply.- Check if all of the cables are connected to the phonecorrectly.- Check if the power adapter (included in thepackage) used is the correct one.- Disconnect the power adapter from the phone forabout 10 seconds, then reconnect.The phone's functions do notwork after the phone has beenreset.If an ‘IP address conflict’ message is displayed,it means the same IP addressed is used by otherphone or PC.For more information, consult your systemadministrator.SoundTrouble SolutionThe phone does not ring or thesound is too quiet.Press the [Volume] button to increase the sound.(See the ‘Volume Control’ under ‘What The UserNeeds to Know in Advance’ section in this usermanual.)The sound is not clear due tointerference or crossed linesIf you were using the speaker, try using the handset.There are a lot of echoescoming from the speakerIf phones are used too close to each other, speakingvia a speaker may cause echoes. So, maintain adistance of at least 1 m between phones.