Sprint Worldwide Wireless Service 120Get Started With Data ServicesTo use Sprint Worldwide Data Services, you will need to have these services activated on youraccount.► To activate, call Sprint Worldwide Customer Support at 1-888-226-7212.Representatives are available 24 hours a day, 7 days a week to assist you.Access Email and Data Services on GSM/UMTS NetworksTo access your email and browse the Web when travelling, you may need to manually selectthe carrier that provides Sprint service in your location. You can find a list of carriers for eachcountry where GSM data service is offered at sprint.com/sww. Then, follow the instructionsbelow to select the appropriate carrier network on your phone.To select a GSM data service carrier for a specific country:1. Press and tap > Settings > Connections > More networks > Roaming.2. Tap Roaming network, and then change the Roaming network option to Automatic.3. Tap Roaming settings, and then tap Data under GSM networks to allow access to dataservices while roaming.Note: Depending on the networks available you may need to choose a specific network underRoaming network.Access Email and Data Services on CDMA NetworksIf data service is available on a CDMA network, then you only need to set the phone to CDMA,you will not need to select the specific carrier. Selecting a specific carrier is only necessary forproviders on the GSM network. If your phone has automatically selected a GSM network whiletraveling, then you will need to set the phone to CDMA to access CDMA data services. (SeeEnable Global Roaming Mode.) Visit sprint.com/sww for a list of services available in eachcountry.Status MessagesYou may receive status messages under certain conditions. Before contacting Sprint WorldwideCustomer Support, note the message, numeric code, and the conditions under which itappeared. The following table lists and describes the status messages.Status Messages Message DescriptionNumber Not in Service The number that you entered is not valid.User Not Available The phone that you called is either busy, out-of-range, orturned off. Please try again later.User Not Authorized The phone that you called is either busy, out-of-range, orturned off. Please try again later.Please Try Later This service is temporarily not available. Please try again later.
