Common Problems 14HotSyncQuestion: Can I HotSync numerous devices to one user?Answer: It is technically possible, but we highly adviseagainst performing this type of operation. The best waywould be to create a separate profile for each device thatyou HotSync. That way, if there is a problem, it can benarrowed down quickly to the correct device or profile.Question: I cannot perform a HotSync operation withPalm Desktop version 4.0 installed?Answer: Palm Desktop 4.0 was only released a short timebefore being upgraded to version 4.1. This software fixednumerous issues. You can download the software fromhttp://www.palm.net. To install the Palm Desktop 4.1software:1. Close any HotSync or Palm Desktop Software currentlyrunning on the system.2. Download the software from http://www.palm.net.3. After the software download is complete, install thesoftware on to your system.Question: Can I sync my existing backup from my oldPalm OS device to my SPH-I330?Answer: NO! Due to the integration of the cellularhandset into the I330's Palm OS implementation, someof the system files that are synced during a HotSyncoperation are unique to the I330. Dropping a backupfrom ANY other Palm OS device may cause network/serial connectivity and other features to stop workingproperly, or may result in a permanent "Fatal Error" everytime you power on the handset until you do a hard reset.