Samsung SR-28NMA Instruction Manual

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Contents

Samsung SR-28NMA Instruction Manual Manual pdf 14 page image

14Before contacting the after-sales service, perform the following simple checks. They may save you thetime and expense of an unnecessary call.Problem Explanation/SolutionThe fridge/freezer is not operating at u Check that the fridge/freezer is correctly plugged in.all and the light does not come on u Check that the wall outlet is switched on and working correctly.when you open the refrigerator doorFood in the freezer does not freeze u Is the temperature set correctly? If ice cream in the freezer is too soft,correctly turn the temperature dial towards COLDER; if it is too hard, turn the dialtowards COLD.u Is the room temperature too high? Is the appliance exposed todirect sunlight or a source of heat? Change its position if possible.Food freezes in the refrigerator u Is the temperature set to COLDER? Turn the temperature dial towardsCOLD.u Is the room temperature too low? If it is very low, the thermostaticcontrols may function incorrectly. Increase the temperature in the roomor move the fridge/freezer to another position.The fridge/freezer makes unusual u Check that the fridge/freezer is installed on a level, stable surfacenoises with sufficient space around it; adjust the front feet if necessary(see page 6 for further details).u Are there any objects behind or under the fridge/freezer?u Is the noise coming from the compressor or does it sound likerunning water (refrigerant circulating)? These noises are normal.There is a bad smell in the u Is an item of food going bad?refrigerator or freezer u Is all food stored in sealed containers or covered?u Has dew developed in the vegetable bin? Clean and dry the bin.u Are the evaporation slots at the front of the freezer clogged?Clean and dry them carefully.u Clean the bio-deodoriser (refer to page 12).Dew develops in the refrigerator u Have you left the door open for a long time?u Is something preventing the door from closing properly?Carefully clean and dry the door seals.u Have you stored food or liquids in a container without a cover?Leave all food and liquids to cool before placing them in therefrigerator and keep them covered.Frost develops in the freezer u Have you left the door open for a long time?u Is something preventing the door from closing properly?Carefully clean and dry the door seals.u Are the evaporation slots at the front of the freezer clogged?Clean and dry them carefully.u Have you left enough room for the air to circulate? Space the foodout as evenly as possible.The rear or sides of the fridge/ u Is the room temperature too high or is the fridge/freezer exposed to afreezer are warm direct source of heat, causing the fridge/freezer to operate intensively?Move the fridge/freezer to a better position if possible.u Is there an excessively high humidity level in the room? Move thefridge/freezer to a better position if possible.If you cannot solve the problem, note:uThe nature of the problem and any warranty informationuThe type and model indicated on the centre of the fridge/freezerThen contact your local dealer or nearest Samsung after-sales service.GBProblems and Solutions

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