Appendixes 104Before contacting a service centerSituation Suggested remediesYour camera cannotplay videosYou can play videos only with the Intelli-tstudio program. Install the program onyour computer. (p. 84)Make sure that the USB cable istconnected correctly.Intelli-studio is notfunctioning properlyEnd Intelli-studio and restart the program.tYou cannot use Intelli-studio ontMacintosh computers.Make sure that thet PC Software is setto On in the settings menu. (p. 95)Depending on your computer'stspecification and environments, theprogram may not launch automatically.In this case, click Start MyComputer Intelli-studio iStudio.exe on your computer.
