Samsung Series C4 User Manual

Also see for UN19C4000PD: Quick setup guide User manual Service manual User manual User manual

39English05 Other InformationIssues Solutions and ExplanationsA "Mode Not Supported" messageappears.• Check the supported resolution of the TV, and adjust the external device’s output resolutionaccordingly. Refer to the resolution settings on page 11 of this manual.Caption on TV menu is greyed out. • Caption can not be selected in the TV menu when connected via HDMI or Component (p. 22).• Caption must be activated on the external device (p. 22).There is a plastic smell from the TV. • This smell is normal and will dissipate over time.The TV Signal Information is unavailablein the Self Diagnostic Test menu.• This function is only available with digital channels from an Antenna / RF/Coax connection (p. 23).The TV is tilted to the side. • Remove the base stand from the TV and reassemble it.The channel menu is greyed out(unavailable).• The Channel menu is only available when the TV source is selected.Your settings are lost after 30 minutes orevery time the TV is turned off.• If the TV is in the Store Demo mode, it will reset audio and picture settings every 30 minutes. Changethe settings from Store Demo mode to Home Use mode in the Plug & Play procedure. Press theSOURCE button to select TV mode, and go to MENU → Setup → Plug & Play → ENTERE (p. 8).You have intermittent loss of audio orvideo.• Check the cable connections and reconnect them.• Loss of audio or video can be caused by using overly rigid or thick cables. Make sure the cables areflexible enough for long term use. If mounting the TV to a wall, we recommend using cables with 90degree connectors.You see small particles when you lookclosely at the edge of the frame of the TV.• This is part of the product’s design and is not a defect.The PIP menu is not available. • PIP functionality is only available when you are using a HDMI, PC or Component source.POP (TV’s internal banner ad) appears onthe screen.• Select Home Use under Plug & Play mode. For details, refer to Plug & Play Feature (p. 8).✎ This TFT LED panel uses a panel consisting of sub pixels which require sophisticated technology to produce. However,there may be a few bright or dark pixels on the screen. These pixels will have no impact on the performance of theproduct.¦ LicenseManufactured under license from Dolby Laboratories. Dolby and the double-D symbol aretrademarks of Dolby Laboratories.Manufactured under license under U.S. Patent #’s: 5,451,942; 5,956,674; 5,974,380; 5,978,762;6,487,535 & other U.S. and worldwide patents issued & pending. DTS and the Symbol areregistered trademarks. & DTS 2.0+ Digital Out and the DTS logos are trademarks of DTS, Inc.Product Includes software. © DTS, Inc. All Rights Reserved.DivX Certified to play DivX video up to HD 1080p, including premium content.ABOUT DIVX VIDEO: DivX® is a digital video format created by DivX,Inc. This is an official DivX Certified device thatplays DivX video. Visit www.divx.com for more information and software tools to convert your files into DivX video.ABOUT DIVX VIDEO-ON-DEMAND: This DivX Certified® device must be registered in order to play DivX Video-on-Demand (VOD) content. To generate the registration code, locate the DivX VOD section in the device setup menu.Go to vod.divx.com with this code to complete the registration process and learn more about DivX VOD.Pat. 7,295,673; 7,460,688; 7,519,274Open Source License NoticeIn the case of using open source software, Open Source Licenses are available on the product menu.