4 Section 1A. Setting Up ServiceC. You received your phone in the mail and you are switchingnumbers from a previous Sprint phone to the new phone. Youneed to contact Sprint to activate the number on yournew phone. There are two options for activation in thisinstance: From your computer’s Web browser, go towww.sprint.com/activate and complete the onscreeninstructions to activate your phone. Press to contact Sprint CustomerService for assistance with activation.When you have finished, make a phone call to confirmyour activation.Setting Up Your VoicemailAll unanswered calls to your phone are automaticallytransferred to your voicemail, even if your phone is inuse or turned off. Therefore, Sprint recommends thatyou set up your voicemail and personal greeting assoon as your phone is activated.1. From standby mode, press and hold .2. Follow the system prompts to: Create your passcode. Record your name announcement. Record your greeting. Choose whether to activate One-Touch MessageAccess (a feature that lets you access messagessimply by pressing and holding , bypassingthe need for you to enter your passcode).Tip Do not press while the phone is being activated.Pressing cancels the activation process.Note If you are having difficulty with activation, contactSprint Customer Service by pressing * 2 Talk on yournew phone or by dialing 1-888-211-4727 from anyother phone. Note Voicemail PasscodeIf you are concerned about unauthorized access toyour voicemail account, Sprint recommends that youenable your voicemail passcode. (Do not activateOne-Touch Message Access.)Z400.book Page 4 Wednesday, September 3, 2008 3:26 PM
