English-35Identifying ProblemsAppendixIf the TV seems to have a problem, first try this list of possible problems and solutions.If none of these troubleshooting tips apply, call your nearest Samsung service center.SpecificationsProblemPoor picturePoor sound quality.No picture or sound.No sound or sound is too low atmaximum volume.Picture rolls vertically.The TV operates erratically.The TV won’t turn on.Remote control malfunctionsThe image is too light or too dark.Possible SolutionTry another channel.Adjust the antenna.Check all wire connections.Try another channel.Adjust the antenna.Try another channel.Press the SOURCE button.Make sure the TV is plugged in.Check the antenna connections.Make sure the MUTE button is off.First, check the volume of units connected to your TV (digital broadcasting receiver, DVD, cablebroadcasting receiver, VCR, etc.). Then, adjust the TV volume accordingly.Check all wire connections.Unplug the TV for 30 seconds, then try operating it again.Make sure the wall outlet is working.Replace the remote control batteries.Clean the upper edge of the remote control (transmission window).Check the battery terminals.Make sure the remote has batteries.Check that the “+” and “-” ends of the batteries are inserted correctly.Adjust the Brightness and Contrast.Adjust the Fine tuning.Model NameVoltageFrequency of OperationDimensions (W x D x H)WeightTX-S3064WR TX-S3065WRAC110 - 120 V60 Hz31.34 x 16.34 x 23.07 inches 35.83 x 16.34 x 22.44 inches(796 x 415 x 586 mm) (910 x 415 x 570 mm)120.1 lbs (54 kg) 120.1 lbs (53.2 kg)