Samsung UE32T4300AKXXU User Manual

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Video Apps problems (Youtube etc)• Change the DNS to 8.8.8.8. Select > Settings > General > Network > Network Status >IP Settings > DNS setting > Enter manually > DNS Server > enter 8.8.8.8 > OK.• Reset by selecting > Settings > Support > Device Care > Self Diagnosis > Reset SmartHub.What is Remote Support?Samsung Remote Support service offers you one-on-one support with a Samsung Technicianwho can remotely:• Diagnose your TV• Adjust the TV settings for you• Perform a factory reset on your TV• Install recommended firmware updatesHow does Remote Support work?You can easily get Samsung Remote Support service for your TV:1. Call the Samsung service centre and ask for remote support.2. Open the menu on your TV and go to the Support menu. ( > Settings > Support)3. Select Remote Management, then read and agree to the service agreements. When thePIN screen appears, provide the PIN number to the technician.4. The technician will then access your TV.English - 24