English - 34What is Remote Support?Samsung's Remote Support service offers you one-on-one support with a Samsung Technicianwho can remotely:• Diagnose your TV• Adjust your TV settings• Perform a factory reset for your TV• Install recommended firmware updatesHow Does it Work?Having a Samsung Tech remotely service your TV is really pretty simple1. Call the SamsungContact Centreand ask forremote support.2. Open the menuon your TV andgo to the Supportsection.3. Select RemoteManagement andProvide the Pin#to the agent.4. The agent willthen access yourTV. That's it!Storage and Maintenance- If a sticker was attached to the TV screen, some debris may remain after you remove thesticker. Please clean the debris off before watching TV.- The exterior and screen of the product can get scratched while cleaning it. Be sure to wipethe exterior and screen carefully using a soft cloth to prevent scratches.Do not spray water directly onto the product.Any liquid that enters the product may resultin product failure, fire, or electric shock.Clean the product with a soft damp clothusing a small amount of water. Do not use aflammable liquid (e.g. benzene, thinners) ora cleaning agent.