Samsung UN50HU8500 User Manual

Also see for PDP 8500 series: E-manual E-manual User guide E-manual User manual

Contents

Common issuesCan’t Connect to Network orApps (For Internet supportedmodels only)t Make sure the TV has a networkconnection (MENU > Network >Network status).t Contact your Internet service provider.No Picture/Sound or DistortedPicture/Sound from an ExternalDevicet Make sure your connection to thedevice is correct.t Perform a TV Self Diagnosis to identifythe problem (MENU > Support > SelfDiagnosis > Sound or Picture Test).t Change the picture size. (Use the“P.Size” button on your remote.)Poor Picture Qualityt Select High Definition (HD) channelsor programs.Your Settings are Lost after 30Minutest Change to Home Mode (MENU >Support > Use Mode > Home Use).“Weak or No Signal” Displayed inTV Mode/Cannot Find Channelt Press the SOURCE button on yourremote.t If the TV is not connected to a cableor satellite box, run Auto Programto search for channels (MENU >Broadcasting > Auto Program).Can’t See All Apps or Apps NotWorkingt Reset Smart Hub (MENU > SmartHub > Smart Hub Reset).The stand is wobbly or crookedt Make sure the indicator arrows on thestand and stand holder are properlyaligned.The TV won’t turn ont Make sure all cables are fully insertedand that the remote has batteriesinstalled.My remote, gestures, and/orvoice does not workt The TV ships with protective stickerscovering some of the sensors. Makesure all of the stickrs have beenremoved.