TroubleshootingIf you encounter... Try this...My 3D glasses do not work.The 3D glasses should be close to the TV. Move the 3D glasses to within 6m(19.5 ft) of the TV.Try the paring again in order to check if it is completed.Check the 3D function settings on the TV.Take off the glasses and put them on again. The glasses may not be turnedon if not properly worn.The LED keeps blinking The battery is low. Charge the battery.Specifications (Model Number: SSG-3550CR/SSG-3570CR)OpticsShutters Liquid crystal Transmittance 37±2%Recommendedoperatingdistance2~6m (6 to 19.5 ft) Field Rate 120 fields/secondWeight Glasses 29g (0.99 oz)Power Glasses Built-in 3.7V Lithium-polymer batteryPowerconsumptionGlasses 1.12mABattery Type 65mAh, 3.7VOperating time 40HrOperatingconditionsOperatingtemperature 50 °F ~ 104 °F (10°C ~ 40°C)Custodytemperature -4 °F ~ 113 °F (-20°C ~ 45°C)✎ Product specifications may be changed without notice in order toenhance product performance.✎ The continuous operating time may differ depending on the wirelesscommunication environment and usage conditions.What is Remote Support?Samsung Remote Support service offers you one-on-one support with aSamsung Technician who can remotely:• Diagnose your TV• Adjust the TV settings for you• Perform a factory reset on your TV• Install recommended firmware updatesHow Does it Work?Having a Samsung Tech remotely service your TV is easy.1. Call the Samsung ContactCenter and ask for remotesupport.2. Open the menu on your TV andgo to the Support section.3. Select Remote Management andProvide the Pin# to the agent.4. The agent will then access yourTV. That's it!Troubleshooting and Other InformationEnglish - 23[UN85S9AF-ZA]BN68-05182B-03ENG.indb 23 2013-06-13 �� 11:23:08