Samsung Version 2.1 User Manual

Also see for 21: Owner's instructions

Contents

Table Of Contents OfficeServ Link Version 2.1 User Guide--------------------------------------------------------------------------------------------------------------------------------------------------------------------© SAMSUNG Electronics Co., Ltd. Page vTable of contentsPreface iiiAbout This Manual .................................................................................................................iiiConventions ...........................................................................................................................iiiTable of contents ............................................................................................................ vChapter 1 Introduction ................................................................................................... 7Overview of OfficeServ Link...................................................................................................7Various Connections to PBX systems................................................................................. 7Various Option Settings ...................................................................................................... 7License Management ......................................................................................................... 7Evaluation Period................................................................................................................ 7Chapter 2 Installation of Link......................................................................................... 9Preparation for installing Link .................................................................................................9Computer System Requirements........................................................................................ 9DCS Key Telephone Requirements .................................................................................... 9Configuration Environment...................................................................................................10System Administration Requirements .................................................................................. 11Installation ............................................................................................................................ 11Post Installation ....................................................................................................................16Checking the registered program group ........................................................................... 16Installing the Link License................................................................................................. 16Chapter 3 OfficeServ Link Settings ............................................................................. 17Executing OfficeServ Link ....................................................................................................17Description of Link Main Window.........................................................................................18Configuration of Link Main Window .................................................................................. 18Communication Environment Setup ....................................................................................20Connection mode to telephone system ............................................................................ 20Communication environment setup for SIM / Serial cable connections ............................ 21Communication Environment Setup for TCP/IP connections............................................ 21Communication Environment Setup for user connection in standby ................................ 22Example of Environment Setup ........................................................................................ 23Option Settings.....................................................................................................................24Normal option ................................................................................................................... 24Message Monitoring and Saving Option ........................................................................... 25SMDR / UCD Transmition Options.................................................................................... 27OfficeServ Call+ Function Support Option........................................................................ 27Link State Message Display Option .................................................................................. 27Link Display Language Option.......................................................................................... 28Switch Link Recovery Try Count Option ........................................................................... 28Recovery Try Time Period Option..................................................................................... 28