Before contacting a service centerAppendixes 150Situation Suggested remediesThe date and time areincorrectSet the date and time in the display settings.(p. 135)The display or buttons do notwork Remove the battery, and then insert it again.The camera display respondspoorlyIf you use your camera at very low temperatures,it may cause the camera screen to malfunctionor discolor. For better performance of yourcamera screen, use your camera in moderatetemperatures.The memory card has an error• Turn off your camera, and then turn it on again.• Remove your memory card, and then insert itagain.• Format your memory card.See “Cautions when using memory cards” formore detail. (p. 144)Cannot play back filesIf you change the name of a file, your camera maynot play the file (the name of the file should meetthe DCF standard). If you encounter this situation,play back the files on your computer.Situation Suggested remediesThe photo is blurry• Make sure that the focus option you set issuitable for close-up shots. (p. 70)• Make sure that the lens is clean. If not, clean thelens. (p. 140)• Make sure that the subject is within range ofthe flash. (p. 153)The colors in the photo do notmatch the actual sceneAn incorrect White Balance can create unrealisticcolor. Select the proper White Balance option tosuit the light source. (p. 80)The photo is too brightYour photo is overexposed.• Turn off the flash. (p. 67)• Adjust the ISO sensitivity. (p. 69)• Adjust the exposure value. (p. 78)The photo is too darkYour photo is underexposed.• Turn on the flash. (p. 67)• Adjust the ISO sensitivity. (p. 69)• Adjust the exposure value. (p. 78)Meijer.com