Samsung Xpress M288 Series Service Manual

4. Alignment and Troubleshooting4.2.2. Error Code and TroubleshootingError in machine can be checked through “Event Log Information” report.Error Code Error Message TroubleshootingA1-1110 Error #A1-1110 Turn off then on Page 4–33C2-1110 Prepare new cartridge Page 4–34C2-1120 Replace new cartridge Page 4–34C2-1140 Replace new cartridge Page 4–34C2-1410 Install toner cartridge Page 4–35C2-1510 Not Compatible Toner cartridge Page 4–35M1-1010 Paper Jam in Tray1 Page 4–36M1-5012 Paper Empty in Tray Page 4–37M2-1110 Paper Jam inside machine Page 4–38M2-2110 Paper Jam top of duplex Page 4–38M2-2310 Paper Jam bottom of duplex Page 4–38M3-1110 Paper Jam in exit area Page 4–39M3-2130 Output bin full Remove paper Page 4–39S1-3212 Error #S1-3212 Turn off then on Page 4–41S1-5221 Install wireless NIC Page 4–41S2-4110 Door open Close it Page 4–42S3-3121 Scanner Locked. Page 4–43S6-3123 Network Problem : IP Conflict Page 4–44U1–2315 Error #U1-2315 Turn off then on Page 4–45U1-2320 Error #U1-2320 Turn off then on Page 4–45U1-2330 Error #U1-2330 Turn off then on Page 4–45U1–2331 Error #U1-2331 Turn off then on Page 4–45U1–2333 Error #U1-2333 Turn off then on Page 4–45U1–2334 Error #U1-2334 Turn off then on Page 4–45U1-2340 Error #U1-2340 Turn off then on Page 4–45U2-1112 Error #U2-1112 Turn off then on Page 4–46U2-1113 Error #U2-1113 Turn off then on Page 4–46U3-3313 Document jam. Remove jam Page 4–47U3-3314 Document jam. Remove jam Page 4–47U3-4110 Door of scanner is open. Page 4–47Copyright© 1995-2013 SAMSUNG. All rights reserved. 4-32