TroubleshootingTroubleshooting7574ENGThe software doesn’t work● Refer to the System RequirementsThe player does not work and the LCD displays nothing.● Push the RESET button.● Plug the charger into an outlet.In PLAY mode, music is not played after pressing the button● Check to see if MP3 or WMA files are saved in the built-in memory.● Check to see if the HOLD button is locked.Files cannot be downloaded.● Check to see if the driver is installed correctly in the computer.● Check the connection between the player and PC.● Operating system limits the number of files you can save.Please save your music files by creating a subfolder.● Check if the memory is full.Backlight does not work.● Check the backlight setup.● When the battery power is low, the backlight will go out.The buttons do not work.● Check setting of Hold switch.● Push the RESET button.The player keeps turning off.● In Stop mode, the power is automatically turned off (changes depending on settings).● Check to see if there are files saved in it.LCD window is dark● Check ContrastThe file name is not displayed correctly.● Move to [Settings] ➔ [Display] ➔ [Language] in the Menu and then change thelanguage setting.There is a file saved in the player, but “No File” appears in the screen.● After checking whether the folder is played, use the Navigation function to changethe folder.● Image files and text files are not displayed in Navigation Mode.I cannot properly connect the player to the PC.● Win98 : try to connect again after installing Driver.● WinME : remove the Driver program and press Start in the desktop to executeWindows Update. After selecting important update and service pack, execute update all.● Win2000/XP : Try to connect it again after rebooting PC.T7 AME ENG inlay 1/14/05 18:2912:0 Page 74