English - 19TroubleshootingIf the TV seems to have a problem, first review this list of possible problems and solutions. Also review the Troubleshootingsection in the e-Manual. If none of the troubleshooting tips apply, visit “www.samsung.com,” and then click on Support, or callSamsung customer service.Issues Solutions and ExplanationsThe TV won’t turn on. y Make sure the AC power cord is securely plugged in to the wall outlet and the TV.y Make sure the wall outlet is working.y Try pressing the POWER button on the TV to make sure the problem is not theremote. If the TV turns on, refer to “The remote control does not work” below.There is no picture/video. y Check the cable connections. Remove and reconnect all cables connected to theTV and external devices.y Set the video outputs of your external devices (Cable/Sat Box, DVD, Blu-ray etc)to match the TV input connections. For example, if an external device’s output isHDMI, it should be connected to an HDMI input on the TV.y Make sure your connected devices are powered on.y Be sure to select the correct input source by pressing the SOURCE button on theremote control.y Reboot the connected device by unplugging and then reconnecting the device’spower cable.The remote control does not work. y Replace the remote control batteries. Make sure the batteries are installed with theirpoles (+/–) in the correct direction.y Clean the sensor’s transmission window on the remote.y Try pointing the remote directly at the TV from 5~6 feet away.The cable/set top box remotecontrol doesn’t turn the TV on oroff, or adjust the volume.y Program the Cable/Set remote control to operate the TV. Refer to the Cable/Setuser manual for the SAMSUNG TV code.✎ Some functions and pictures shown in this manual are available on specific models only.✎ To keep your TV in optimum condition, upgrade to the latest firmware on the Samsung web site by USB (samsung.com →Support → Downloads).LicenseList of Featuresy Excellent Digital Interface & Networking: Using its built-in HD digital tuner, you can view non-subscription HD broadcastswithout a cable box or STB (Set-Top-Box) satellite receiver.y 3D: This exciting new feature enables you to view 3D content.y SMART HUB: Your Gateway to all your content, integrated in one place.– Provides diverse entertainment choices.– Lets you control your entertainment life with an easy-to-use, user friendly UI.– Gives you easy access to diverse Apps, with more being added every day.– Lets you customize your TV by grouping and sorting Apps to your taste.y AllShare™: AllShare™ connects your TV and compatible Samsung mobile phones/devices through a network.y Anynet+(HDMI-CEC): Allows you to control all connected Samsung devices that support Anynet+ with your SamsungTV’s remote.