44TroubleshootingUse the following checklist for troubleshooting if you have problems with your LCD TV. Consult your local dealer orservice outlet if problems persist. Be sure all connections are properly made when using with other units.RFOR CUSTOMER SERVICE, ADDITIONAL SET-UP OR OPERATING ASSISTANCE PLEASE CALL:1-800-289-0980WHEN CALLING CUSTOMER SERVICE – PLEASE HAVE YOUR MODEL NUMBER READYOR WRITE TO:ORION SALES, INC.3471 N. UNION DR.OLNEY, ILLINOIS 62450FOR INFORMATION ON OUR OTHER PRODUCTS, PLEASE VISIT OUR WEBSITE ATwww.orionsalesinc.com• Check all CABLE connections.• Set TV/CABLE menu option to the CABLEmode.• Station or CABLE system problems, tryanother station.• Check antenna connections, adjust orre-direct antenna.• Check for sources of possible interference.Horizontal ordiagonal barson screen.No Remoteoperation.• Select proper language in the menu options.TV is notshown in yourlanguage.No receptionabovechannel 13.No CATVreception.• Batteries are weak, dead or inserted incorrectly.• Remote is out of range, move closer to TV(within 15 feet).• Make sure Remote is aimed at sensor.• Confirm there are no obstructions betweenthe Remote and the TV.• Make sure the power cord is plugged in.• Make sure TV/CABLE menu option is in theappropriate mode.• If using antenna, check UHF antennaconnections.• No broadcast on station tuned.• Sleep Timer is set.• Power interrupted.TV shuts off.• TV station experiencing problems or programtuned is not closed captioned. Try anotherchannel.• Check CABLE connection or VHF/UHFantenna, reposition or rotate antenna.• Set closed caption decoder in the menu.Closed -Caption isnot activated.SYMPTOMS POSSIBLE SOLUTIONSSYMPTOMS POSSIBLE SOLUTIONS• Make sure the power cord is plugged in.• Try another AC outlet.• Power is off, check fuse or circuit breaker.• Unplug unit for an hour, then plug it back in.• Station or CABLE experiencing problems,tune to another station.• Check sound adjustments (Volume and Mute).• Check for sources of possible interference.• Station or CABLE experiencing problems,tune to another station.• Make sure channels are set into memory.• Check antenna or CABLE connections,adjust antenna.• Check for sources of possible interference.• Check picture control adjustments.• Station or CABLE experiencing problems,tune to another station.• Make sure channels are set into memory.• Station is weak, adjust antenna to receivedesired station.• Check for sources of possible interference.• Station or CABLE experiencing problems,tune to another station.• Make sure channels are set into memory.• Check picture control adjustments.• Check antenna or CABLE connections,adjust antenna.• Check for sources of possible interference.• Station or CABLE experiencing problems,tune to another station.• Make sure channels are set into memory.• CABLE company is scrambling signal.• Adjust antenna.Poor soundor no sound.Poor pictureor no picture.TV does notoperate.Picturewobbles ordrifts.Poor color orno color.Poorreception onsomechannels.• Check digital signal strength.Digitalbroadcast-ing screenproblem.