19Did the black box disappear or disappear briefly then reappear?Yes. TV station is broadcasting a Caption text signal without any textual data.Press the RESET key twice (customized settings will be reset to factory defaults).To retain customized settings, just turn captioning off (see page 16).A Black box appears on the screenChange Channels.Yes. Set captioning on. Press the Caption key then press the 0 key to highlight Caption1.No. Tune to a channel that is broadcasting a closed-captioned program.No CaptioningIs the programyou are watchingclosed-captioned?Did the Blue Screen disappear?Yes. The TV was in the Video mode. (A Blue Screen will appear when the Video modeis selected and there is no video signal being detected.) Your AV equipment maybe turned off or unplugged.My TV screen is solid bluePress the INPUTkey.Do you recognize the menu words now?Yes. A language other than English was selected.I don’t recognize words in the on-screen menuPress the RESETkey twice(personalizedsettings will bereset to factorydefaults).Did the problem go away?Yes. It may have been the channel scan memory or V-Guide settings.Cannot select or scan some channelsPress the RESETkey twice(personalizedsettings will bereset to factorydefaults).