11TroubleshootingCannot connect to wireless network(Wi-Fi)• Select the correct wireless network name andverify the password entered (case sensitive).• Relocate the router from objects that interferewith performance (cordless phones, babymonitors, etc.).• Reboot the router by disconnecting the powerfor more than 2 minutes and reconnect.What is the remote code for programmingmy Universal or Cable/Satellite boxremote control ?• Please visit www.tclcanada.com/remotecodesMy picture is too small (black bars on the side)• Play your movie/video and press the (*)asterisk button.• Select Picture Size, select the picture size of yourpreference.How to install the Remote Control MobileApp ?• Download the Roku app to your phone or tabletthrough Google Play or iTunes.• Simply search for “Roku App” and choose theRoku app by Roku Inc.• Follow the onscreen prompts and you’re on yourway!The free Roku app allows you to use your mobiledevice as a full functioning remote control with voicesearch & keypad.Problems connecting my cable/satellitebox or antenna through a coax cable• For best performance, use the HDMI connection.If not available, then:How do I turn the Text-to-Speech (TTS)audio guide on or off?• Press “*” key on the remote controller four timesto turn the audio guide on or off.Select “Settings” at home screenSelect “Accessibility”Select “Audio Guide” and turn it on or offhttp://tclcanada.helpjuice.com/23507-roku-tv/210747-how-do-i-turn-the-audio-guide-on-or-off• Make sure the cable connections to the TV andyour device are securely fastened.• Select cable/satellite box or antenna TV input.• Select “start finding channels” and follow theon-screen instructions to perform a full channelscan.Having trouble completing the guided setup? Don’t worry, it’s usually an easy fix.Or1.2.3.*