TCi A24-iTFT User Manual
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Contents
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Ludwig-Rinn-Straße 10-14 • D- 35452 Heuchelheim/Giessen • Phone: +49 6 41-9 62 84-0 • Fax: +49 6 41-9 62 84-28 • www.tci.dePage 23 of 285. Support5.1 SupportIt is our priority to guarantee the functionality of our systems. This is ensured by acareful selection of components, extensive inspection and test procedure. However,errors cannot be completely ruled out. If you should have any problems with yourunit, please do not hesitate to contact our hotline. We will assist you immediatelyand without any complications.You can reach our Support team atPhone number E-Mail+49-(0)641-96284-55 support@tci.deWe will answer your questions or solve any problems you might have with your unit.5.2 DispatchThe right packaging is the first step for a trouble-free dispatch of a device. Please only usethe original tci protective packaging for your returns. Devices that get damaged due toimproper packaging can be excluded from guarantee.We suggest to task a private forwarding agent with the shipment, because by our experi-ence the devices get less damaged during the transport.Further packaging information and a repair form you will find under www.tci.de/support. |
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